July 23, 2024

Advertorial Function

A Donegal girl is settling into a brand new job after gaining the abilities and confidence to return to work with Donegal Schooling and Coaching Board (ETB).

Teresa Duffy from Raphoe had labored in retail previous to the pandemic. As soon as her youngsters went to varsity, she determined it was time for a change.

To get the {qualifications} for a brand new begin, Teresa enrolled in an Workplace Administration traineeship with Donegal ETB’s Additional Schooling and Coaching (FET) Service, which provides modules in Medical / Authorized Administration. The complete-time course is delivered in Letterkenny over one yr. 

Regardless of not having been again to schooling since her Leaving Cert, Teresa quickly discovered her footing and made lifelong mates inside the supportive studying setting.

“My aim was to do my modules, end the course and get a certificates on the finish of it, displaying that I’m in a position to return to study,” Teresa stated.

“You’re by no means too previous to study,” she says. “It took me a few weeks to get settled in, the group was nice and really useful. It’s all about teamwork. Folks bounce off one another and the youthful college students actually got here out of their shells.”

The traineeship equips college students with a wealth of sensible abilities. From audio transcription and medical information administration to customer support and efficient workplace communication, she acquired the experience she wanted to reach knowledgeable setting. 

 Teresa stated she notably benefited from the displays and teamwork parts.

“Talking to the category would have helped me with my confidence and to get again into the office as an grownup,” she stated.

“That, and practising completely different eventualities, akin to managing an irate buyer, taught us good listening abilities.

“The modules have been very useful for getting ready you to exit into the working world.”

The traineeship additionally teaches pc abilities tailor-made to workplace communications, akin to Microsoft Phrase and Outlook.

Teresa’s optimistic expertise along with her instructor, Paul McGettigan, additional highlighted the advantages of additional schooling and coaching. There’s a mutual understanding between the instructor and the scholars that everybody can work collectively to succeed in their objectives. 

Teresa defined: “As a result of the course is for adults, they attempt to cowl every thing within the classroom in order that while you go dwelling within the night you don’t have something extra to do. I discovered that was actually good, it’s not like being in school. The onus is on you as an grownup if you wish to study and I personally spent a small bit of additional time finding out at dwelling.”

Based on Teresa, their instructor Paul McGettigan was very approachable and all the time obtainable to assist.

“He had a lot endurance,” Teresa stated.

The work follow module within the traineeship gave Teresa a flavour of each medical and solicitors’ workplaces. Only a month after finishing the programme, she was employed by Donegal ETB’s Apprenticeship workplace. 

“I really like the work. Each day is only a college day for me. With apprenticeships, you might be bringing within the youthful era and attempting to assist them. I’ve quite a lot of studying to do but inside the job however I really like the entire ambiance and friendship.”

Teresa and her colleagues at Donegal ETB’s Apprenticeship workplace. L-R Laura Darby, Claire Lernihan, Teresa Duffy, Lorraine Murray and Claire Gillepsie

For those who’re in search of a recent begin or seeking to improve your profession prospects, Donegal ETB’s FET Service provides a variety of programs tailor-made to fulfill your wants. 

Teresa’s Medical/Authorized Administration (Workplace Administration) traineeship is now open for September functions – you possibly can apply on-line right here: https://www.donegaletb.ie/course-detail/?CourseId=412781 or examine the big selection of low value or free FET choices in your doorstep right here www.donegaletb.ie/coursefinder.

Traineeships are co-funded by the Authorities of Eire and the European Union. #EUinMyRegion

Donegal ETB offers Raphoe girl the arrogance increase to start new profession was final modified: February sixth, 2024 by Rachel McLaughlin